Jamie McAdams

Jamie McAdams is the president of the Northeast Region of Press Ganey Associates, Inc. He manages a team focused on the relationships between Press Ganey and health systems and health care facilities in the Northeast. He is a trusted advisor on providing business solutions that assist in improving the experience for patients, employees, and other constituencies. He works with leadership teams, helping to coordinate quality improvement efforts designed to increase patient loyalty and market growth. He specializes in working with executives and boards to create an understanding around experience strategy.

Prior to joining Press Ganey 15 years ago, he worked as a management consultant with Ernst & Young and Deloitte Consulting. He specialized in assisting fortune 500 companies to develop and implement strategies on customer relationship management.

He received a Bachelor of Science degree in Organizational Communication and a Bachelor of Business Administration degree in Management Information Systems from Ohio University.